Job Responsibilities : Service Desk Executive
Salary : 15000 – 25000 per month
Company : 2Coms
Location : Remote Work – Gurgoan/Kolkata/Bengaluru
Working hours: Flexible
Education requirements : 10+2
Experience requirements : 0 – 2 yr
Greetings From 2Coms,
We are Hiring Freshers & Experience for Service Desk Management Profile for our Leading MNC.
JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple channels including human, digital, self-service, and automated.
Requirements
Graduation is a must.
Must have excellent Oral & Verbal communication Skill. (Without MTI || Neutral accent)
All Fresher With excellent Verbal & Oral Communication is needed.
1 to 3 years experience in Voice Service Desk.
Must be flexible to work in night shift.
As per current situation it is Work From Home but once the office resumes candidate must be ready to Work from Office.
3 Rounds of interview :
Screening over the call
Versant
Ops