Amazon Jobs Remotely HR Assistant III (Contingent)

Job Title – HR Assistant III As a WFM Assistant you will play a critical role in managing case assignments and ensuring work is being routed appropriately. The ideal person will be an organizational guru, work effectively with internal and external clients and candidates, possess great communication skills, can shift gears at a moment’s notice, and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization.

Responsibilities: As a member of the Manual Round Robin team, you will be responsible for reviewing 100-150 cases daily related to Leave of Absence, Accommodations, and Workforce Management. You will play a critical role in being responsible for timely opening absence claims and accommodation requests from our HR shareholders. It will be necessary to manually reassign LOA cases, STD Claims, and Accommodations to appropriate Case Managers, Accommodation Consultants, and Triage Specialists. It will be necessary to review cases on various auditing reports for corrections and case closures.

• Responsible for moving case ownership from one member of the leave team to another. Work from a list of tasks. Need to be detail oriented.
• Case review (not case manager), high volume, and repetitive work.
• Flexible hours (still 40 hour work week).
• Some special projects may arise but is still case reassignment focused.

Required Skills:

• Computer skills (Windows based)
• 1+ years of previous customer service experience
• Ability to work independently with minimal direction.