Amazon Jobs Work from Home for Freshers | CRC Team Lead | Remote Jobs Vacancy 2021

Job Responsibilities : CRC, Team Lead Salary : $21 per hour Company : Amazon.com Services LLC Location : Remote US

  • 6+ months CRC Team Manager experience
  • 6+ months of people management experience
  • Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards
  • Project management leadership skills

The COVID Resource Center (CRC) is here to support Amazonians with all of their questions about COVID impacts to their work and well being including navigating options for time away from work and questions about Amazon’s onsite COVID testing program. The CRC operates with empathy speed and attention to detail and we are passionate about helping our fellow Amazonians. The CRC is currently looking for a Team Lead to join our team.

If you have relentless desire to drive process improvement and motivate and lead a team of exceptionally driven customer-obsessed associates and specialists all while analyzing systemic issues and implementing solutions to challenging problems we have the career you’re looking for!

The CRC Team Lead sets the vision direction and culture of their teams by managing individual and team performance expectations and goals maintaining singular focus on ensuring and improving customer satisfaction by identifying broader customer impacting issues and implementing solutions to drive quality and productivity while achieving real time desired service levels.

Ability to work a variable shift per business needs.

  • Payroll or HR experience
  • Contact center experience
  • Bachelor’s degree
  • Excellent verbal and written communication skills
  • Strong attention to detail and organizational skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. For individuals with disabilities who would like to request an accommodation please visit https://www.amazon.jobs/en/disability/us

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