Job Responsibilities : CXQO Associate
Salary : 25000 – 35000 per month
Company : Amazon
Location : Chennai, Tamil Nadu
Working hours: 8 Hours
Education requirements : Bachelor’s Degree
Experience requirements : 0-2 year
· Bachelor’s degree.
· 0 – 2 two years of experience in a contact center or equivalent.
· Ability to work any shift including: nights, weekends and holidays.
· Comfortable working in an ambiguous and fast paced environment.
· Must be able to work virtually in a “work from home” environment.
· High attention to detail.
In this role you won’t directly interact with customers, but instead you’ll support our computer vision and algorithms.
Job Duties and Responsibilities:
· Perform data collection tasks related to an Amazon device, application, or service.
· Execute tasks assigned to you on a daily basis by adhering to Standard Operating Procedures (SOPs) and predefined guidelines.
· Participate in process improvement to increase the quality, efficiency, and accuracy of your team’s processes.
· Partner with your team manager when your work is delayed or blocked due to technical issues.
· Report issues with tools and software to the development team when necessary.
· Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
What We Offer
· Attractive and competitive salary
· Opportunity to work in a world class organization
· Benefits package