Job Responsibilities: Seasonal Full-Time Customer Service Associate
Salary: $15 per hour
Company: Amazon HVH
Location: Remote
Educational requirements: High School
What is Amazon Customer Service All About?
Earth’s most customer-centric company is seeking bright, articulate, detailed applicants with a passion to help our customers and make them smile. An Amazon Customer Service Associate (CSA) is a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. We are seeking candidates who enjoy problem-solving, supporting customers with issues like late packages, damaged items, promotions, returns/refunds, and much more! The majority of time spent with customers will be via phone, but you may also be required to support email and chat. Associates use a variety of tools to navigate, research, review solutions, and communicate them effectively to a variety of customers in a fun and fast-paced company. The typical associate is handling phone contacts with customers up to 8-10 hours a day (full-time) in a high volume environment and interact with customers using both text and email.
Earth’s most customer-centric company is seeking bright, articulate, detailed applicants with a passion to help our customers and make them smile. An Amazon Customer Service Associate (CSA) is a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. We are seeking candidates who enjoy problem-solving, supporting customers with issues like late packages, damaged items, promotions, returns/refunds, and much more! The majority of time spent with customers will be via phone, but you may also be required to support email and chat. Associates use a variety of tools to navigate, research, review solutions, and communicate them effectively to a variety of customers in a fun and fast-paced company. The typical associate is handling phone contacts with customers up to 8-10 hours a day (full-time) in a high volume environment and interact with customers using both text and email.
- Seasonal employees may remain with Amazon in a temporary capacity for up to nine months, or a shorter period of time depending on business needs.
Qualifications:
Basic Requirements
- Support a full-time working schedule of 40 hours up to 60 hours based on business needs that may change during the course of your seasonal assignment.
- High School Diploma or equivalent.
- Fluent English language proficiency required.
- Ability to sit or stand at your desk for up to 8-10 hours at a time.
- You must provide a homework area that is free of any distractions. You must be able to devote your full undivided attention to the Amazon customer.
- You agree that you will not provide child or adult care during hours of scheduled work.
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