Job Responsibilities : Process Assistant
Salary : $15 per hour
Company : Amazon.com Services LLC
Location : Mount Joy, PA US
Educational requirements : High School
- High School Diploma or equivalent
- Experience interacting with 3rd party vendors (Delivery Service Providers)
General Responsibilities:
- Assist in the coordination of Delivery Associate (DA) training and ridealongs for new DAs
- Ensure vehicle cleanliness and appearance is maintained to standard and captured via DA inspections
- Ensure adherence to dress code standards
- Conduct regular ridealongs with DAs for engagement and standard work adherence
- Daily review of DA performance to identify potential ridealong candidates
- At times assisting with production duties, training sort associates and verifying SOP compliance
- Ensure successful area performance, through tracking and reporting metrics.
- Understand workflow and daily production goals
- Review and update SOP as required
- Ensure work areas remain clean and are equipped with proper equipment and supplies
- Identify and address safety hazards within the work area
- Coach associates to work safely at all times and participate in safety initiatives
- Ensure all job injuries are reported timely in accordance with established policy and procedure
- Provide direction utilizing independent judgment
- Continue meeting or exceeding of department performance goals
Job Requirements
- Ability to work flexible schedules/shifts
- Able to do the following with or without reasonable accommodation:
- Lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts up to 10 hours long
- Lift, push, pull and move boxes up to 70 pounds each
- Move up and down stairs
- Professional driving experience
- Excellent interpersonal skills
- Experience working in Problem Solve a plus
- Demonstrated problem solving skills and analytical skills
- Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
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