American Express virtual Customer Service Jobs 2021

Job Responsibilities : Customer Care Professional – Chat Support, Banking & Servicing

Salary : $17 per hour

Company : Amex

Location : Remote US

Role & Responsibilities:

Meaningful, rewarding work performed with integrity
Here’s just some of what you’ll do in this role:
Deliver world-class customer service, while responding to Customer inquiries via chat concerning debit accounts in fast pace and structured environment.
Enhance our customers’ experience by identifying opportunities to offer products based on our Cardmembers’ needs
Meet and exceed quality goals, compliance regulations and productivity targets
Navigate computer systems and applications to service our Customers, and enable them to get the most from our online and mobile platforms
Document necessary information, such as payment details, Customers change of details, change of address and travel notification
6 months to 2 years of pure live chat background in financial services / customer service, current experience required
Typing speed of at least 30 WPM with 90% accuracy

Multitasking: Ability to Toggle Between Screens/Tools
Bachelor’s degree, associate’s degree, college undergrads may apply

Apply Now

Leave a Comment