Job Responsibilities : Apple Support College Program – San Diego State University
Salary : $42000 per year
Company : Apple
Location : Remote US
that has available internet infrastructure. You do not need to live in the city this is posted in to be considered. Key Qualifications Real passion for customer service and ownership of the customer experience, including comprehensive issue resolution Potential for tailoring communication and style to differing audiences Able to self-manage and work independently in a fast-paced, constantly changing environment Teamwork mentality with aptitude for sharing expertise and appreciating feedback Effective time management including ability to multi-task, organize and prioritize Ability to research and grasp technical information across multiple tools while talking with customers iOS, Smartphone, Tablet, PC or Mac experience Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges Description As an Apple Support At Home Advisor, you’ll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support
We’ll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs — and remind them that behind our great products are amazing people. Because we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We’ll train you to be the best. This position comes with competitive pay, tuition reimbursement, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development!