Apple Work from Home Jobs | Support College Program 2021 Apply Now

• Real passion for customer service and ownership of the customer experience, including comprehensive issue resolution
• Potential for tailoring communication and style to differing audiences
• Able to self-manage and work independently in a fast-paced, constantly changing environment
• Teamwork mentality with aptitude for sharing expertise and appreciating feedback
• Effective time management including ability to multi-task, organize and prioritize
• Ability to research and grasp technical information across multiple tools while talking with customers
• iOS, Smartphone, Tablet, PC or Mac experience
• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges

Availability to attend approximately 6-9 weeks of required online training on a fixed schedule that may include weekends (training may be either 24 or 40 hours per week depending on hire date)

Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m CST and 10:30 p.m. CST and one eight hour shift on Saturdays, including holidays, between the hours of 7:00 a.m and 10:30 p.m CST, with the possibility to flex up or down hours depending upon business needs

Successful completion of a pre-employment assessment and background check

Successfully complete initial training

Minimum typing speed of 40 WPM while in conversation with customers

A quiet workspace, ergonomic chair, and desk

High-speed Internet service (10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency) from a reliable provider