Job Responsibilities: uBreakiFix Remote Solutions Expert
Salary: $70000 per year
Company: Asurion
Location: Remote US
Educational requirements: High School
UBIF Field (Remote) Technician (Field Technician – Electronic Repair)
Overview
Our team of Field Technicians has a great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. Our Field Technicians drive to customer locations in a company-provided van to repair their electronic devices while delivering our award-winning personalized customer experience.
What you will do
- Resolve customer issues by troubleshooting and repairing their electronic devices
- Sell personalized product solutions that meet customer needs
- Expand your knowledge of UBreakiFix’s products and culture
- Deliver world-class customer service
- Demonstrate UBreakiFix’s Core Values in all interactions
- Be responsible for inventory management
What you need to be successful
- A passion for solving problems and delivering solutions
- A love for people and the devices that enrich their lives
- One or more years of customer service/retail sales experience preferred
- Reliable and flexible when it comes to dealing with difficult situations
- The ability to quickly adapt to an ever-changing environment
- Motivated to meet and exceed evolving key performance objectives
- Ability to work a flexible retail schedule
You are a good fit if you have
- Six months experience with product service support or electronics troubleshooting
- Knowledge of mobile devices and operating systems
- High School diploma or equivalent preferred
- Strong oral and written communication skills
- Strong teamwork and collaboration skills
- Basic knowledge of Microsoft Office
We take care of you
- Competitive and incentive-based pay
- Benefits including health, dental, and vision
- Retirement Savings Plan
- Paid time off
- Tuition reimbursement program
- Ongoing training to grow your skills
Click Here : Apply Now