Bank of America Remote Jobs | Sales Solutions Specialist – September Training

• Working in a fast-paced, changing environment that requires accuracy, multi-tasking, and communicating efficiently.
• Working in a collaborative environment with a team of professional sales specialists and managers in a call center.
• Communicating with clients throughout the entire shift with structured breaks.
• Navigating multiple computer systems while interacting with the client.
• Listening to, understanding, and providing needs-based sales solutions for our clients.
• Incentive opportunities for meeting and/or exceeding critical performance standards.
• Opportunity for advancement with structured career development paths.
• A world-class suite of benefits including tuition and child care reimbursement and employee discount programs.

We’ll help you

• Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching.
• Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to uncover their needs using best-in-class tools and resources.
• Provide education to clients. Inform and educate clients on products that are available and will benefit them to meet their needs.

You’re a person who (required skills)

• Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives
• Commits teamwork and the flexibility to work the schedule, including weekends and holidays
• Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections
• Is comfortable receiving ongoing performance feedback and coaching
• Is comfortable with ongoing change and learning new technology/processes
• Has a minimum of two years of sales experience with cross-selling, upselling, or referring products
• Has at least an intermediate level of proficiency with computers
• Is self-motivated with excellent organizational skills
• Has strong decision-making and problem-solving skills