Bank of America Remote Jobs | Sales Solutions Specialist – September Training

Job Responsibilities: Sales Solutions Specialist – September Training!!!

Company: Bank of America

Location: Temporarily remote

Job Description:
As an Advanced Client Solutions Specialist, you can look forward to

  • Working in a fast-paced, changing environment that requires accuracy, multi-tasking, and communicating efficiently.
  • Working in a collaborative environment with a team of professional sales specialists and managers in a call center.
  • Communicating with clients throughout the entire shift with structured breaks.
  • Navigating multiple computer systems while interacting with the client.
  • Listening to, understanding, and providing needs-based sales solutions for our clients.
  • Incentive opportunities for meeting and/or exceeding critical performance standards.
  • Opportunity for advancement with structured career development paths.
  • A world-class suite of benefits including tuition and child care reimbursement and employee discount programs.

We’ll help you

  • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching.
  • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to uncover their needs using best-in-class tools and resources.
  • Provide education to clients. Inform and educate clients on products that are available and will benefit them to meet their needs.

You’re a person who (required skills)

  • Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives
  • Commits teamwork and the flexibility to work the schedule, including weekends and holidays
  • Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections
  • Is comfortable receiving ongoing performance feedback and coaching
  • Is comfortable with ongoing change and learning new technology/processes
  • Has a minimum of two years of sales experience with cross-selling, upselling, or referring products
  • Has at least an intermediate level of proficiency with computers
  • Is self-motivated with excellent organizational skills
  • Has strong decision-making and problem-solving skills

Required to work from the primary work location listed when not in a remote operating stance

  • Initially, you will be required to work from home and/or remotely in this role:
    • Internet Service Provider at home (no public WiFi or Internet); (high-speed internet access and a secure or password-protected internet connection)
    • Sufficient room to set up a laptop, monitor, keyboard, and mouse
    • Comfortable space to work for a full shift
    • Quiet, private, and SECURE space in which to work

Start date available

September 7, 2021

Available mandatory training

  • September 7, 2021 Monday-Friday 9:00am-5:30pm


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