Best Call Centre Jobs – Travel Agent Work from Home 2021

Job Responsibilities : Travel Agent (Call Center) Work from Home

Salary : $16 per hour

Company : AAA Club Alliance

Location : Remote US

Educational requirements : High School

AAA is a great place to work. We provide a stable working environment with challenging and exciting career opportunities. To the qualified candidate, we offer:

A competitive hourly rate depending upon experience plus commission, incentives and bonuses.

Comprehensive benefit package including, but not limited to: Nearly 4 weeks of Paid Time Off during the first year, 401(k) plan with a company match up to 7%, Health & Life Insurance, Tuition Reimbursement, and a complimentary AAA Premier Membership just to name a few

What you will be doing:

Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and international travel-related products. with a concentration on Diamond Elite and Preferred vendor products. Operates and is familiar with all ACA travel systems and applicable travel partner booking sites.

Complies with all ARC regulations and Club policies and procedures in the collection and handling of assets.

Answers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel while demonstrating a pleasant and professional manner in compliance with quality guidelines.

Participates as a user in testing of new systems/procedures. Mentor other Travel Contact Center Associates.

What you can provide us:

High School Diploma; A graduate of an accredited travel school preferred

Eighteen (18) months experience as a travel agent.

Be able to attend all training as required

Demonstrating a general knowledge of effective sales techniques; uncovering customer needs to relate benefits of product features; anticipating and handling objections; being able to close a sale.

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