Bpo & Tellecaller Jobs for Graduate Fresher | Private Jobs Vacancy in Noida 2021 Apply Now

Job Responsibilities : Tellecaller

Salary : 18000 – 26000 /- per month

Company : Genpact

Location : Noida, Uttar Pradesh

Working hours: 8 Hours

Education requirements : Bachelor’s Degree

Experience requirements :  0– 1 Year

Process Associate – Customer serviceBFS014500

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.


Are you the one we are looking for?


We are inviting applications for the role of PA, Customer Service

In this role, you will be responsible to exhibit innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.



You should respond to customer queries and concerns

You should provide support for data collection to enable Recovery of the account for end user.

Maintain a deep understanding of client process and policies

Reproduce customer issues and call out product bugs

Provide excellent customer service to our customers

You should be responsible to demonstrate capacity for critical thinking and analysis.

You should be responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you!


Minimum qualifications

Any graduate degree or equivalent with an excellent academic record

Meaningful work experience

Excellent Interpersonal Skills

Preferred qualifications

Relevant experience in a customer service role chat/email/voice

Effective probing skills and analyzing / understanding skills

Analytical skills with customer centric approach

Excellent proficiency with written English and with neutral English accent

You should be able to work on a flexible schedule (including weekend shift)

Apply Now