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Customer Care Specialist

$250 SIGNING BONUS + WORK FROM HOME

COMPETITIVE HOURLY + BONUSES + TOP PRODUCERS EARNING $22+ w/ HOURLY & BONUSES

IMMEDIATE HIRES AVAILABLE!!!!!

Great Day Improvements is GROWING fast! If you are searching to be part of a team that is outgoing and motivated to work alongside of, then our Customer Care Team is perfect for you.

As a Customer Care Specialist you will have the opportunity to be the first point of contact with our customers while delivering white glove customer service to ensure an amazing experience starting with the BEST first impression. You will get to assist people across the country with taking their first steps towards their DREAM home!

If you like the idea of interacting with customers over the phone and working with a fast growing team then Great Day Improvements is the perfect place for you.

Hours:

Responsibilities include:

• Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.
• Provide an exceptional customer experience with each call.
• Accurate entry of customer’s information into our database to set each appointment.
• Make outbound calls to potential customers as necessary for various follow-up initiatives.
• Additional administrative duties as required.

Requirements:

• Exceptional verbal and written communication skills
• Exceptional listening and problem-solving skills
• Strong organizational skills
• Ability to multi-task (talk and type simultaneously) and overcome objections
• Upbeat, positive and professional attitude – a team player
• Proficiency with computers is required along with an aptitude to learn our phone and database systems
• Accuracy and attention to detail

Must have high-speed internet connection along with the ability to be self-disciplined to stay on task while working from home. You will be required to have a quite work space with minimal background noise and distractions while you are on the phone. You will be required to work at our corporate office in Macedonia, Ohio when deemed necessary by your supervisor.