Job Responsibilities : Call Center Rep – Remote / Work from Home
Salary : $15 – $25 an hour
Company : Aktiv Insight
Location : Remote US
Educational requirements : High School
Duties and responsibilities:
- Field incoming calls in a timely manner throughout the shift.
- Identify customer questions, complaints, concerns, and overall needs.
- Provide sufficient answers and solutions to all customer queries.
- Handle customer complaints respectfully and professionally.
Education: High school diploma or equivalent (GED) required.
Experience & Abilities:
- A helpful, friendly customer service experience is required.
- Able to talk on the phone and navigate a computer at the same time.
- Able to read notes within the computer system to answer questions.