Job Responsibilities : Digital Live Chat Agent
Salary : $15 an hour
Company : Camping World
Location : Remote US
Interact with our customers through inbound chats in a timely manner
Assist customers in identifying RV’s that may fit their needs
Improve customer experience by supporting and encouraging their decision to participate in the RV community
Schedule RV sales appointments with our customers to meet with our dealership specialists and track in our CRM
Assist in maintaining brand consistency by directing customers to brand specific resources
Constantly achieves established performance goals of the position
Identify and help solve customer issues quickly and effectively
Strong written skills that lend to clear and concise text-based communication
PC keyboarding and internet experience needed. Typing speed > 50 WPM
High school diploma or equivalent and/or 2 + years of customer service and/or 1-2 years related experience.
Bilingual (Spanish) is a plus.