Job Responsibilities : Digital Live Chat Agent
Salary : $15 an hour
Company : Camping World
Location : Remote US
- Interact with our customers through inbound chats in a timely manner
- Assist customers in identifying RV’s that may fit their needs
- Improve customer experience by supporting and encouraging their decision to participate in the RV community
- Schedule RV sales appointments with our customers to meet with our dealership specialists and track in our CRM
- Assist in maintaining brand consistency by directing customers to brand specific resources
- Constantly achieves established performance goals of the position
- Identify and help solve customer issues quickly and effectively
- Strong written skills that lend to clear and concise text-based communication
- PC keyboarding and internet experience needed. Typing speed > 50 WPM
- High school diploma or equivalent and/or 2 + years of customer service and/or 1-2 years related experience.
- Bilingual (Spanish) is a plus.