Job Responsibilities : Customer Support (Chat) – Russian/English – Music Streaming
Salary : $13 per hour
Company : ModSquad
Location : Remote US
This massive project, supporting a very popular music streaming service, is growing AGAIN and looking for music-lovers that want to join our label. We are looking for Mods that are passionate about providing world-class support in an enjoyable online environment. This is an established and long-term project with an incredibly strong internal support system and highly interactive orientation program.
Qualified applicants will need to have language assessments in Russian and English, to ensure adequate proficiency.
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate – Discussed during your first interview
What We Are Looking For:
Ability to quickly identify any and all issues the customer may have
Ability to maintain high engagement with both the project and customers
Someone who wants to help the customer, not just move to the next one
Customer support professionals who are well versed in written customer support communication
Professional/business level proficiency in Russian and English