Claims Customer Service Work From Home

Job Responsibilities : Claims Customer Service Work From Home Salary : $20 per hour Company : Progressive Location : Remote us

Claims Customer Service Work From Home

Job Number: 180974

Join one of FORTUNE’s 100 Best Companies to Work For®!

If you enjoy helping others and flourish in a fast-paced environment then you might be a fit for Progressive’s call center team. You’ll be taking inbound calls from our customers which means successful candidates can multitask have customer service experience and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training. Preferred candidates will live within the state of Ohio.

Job opportunities

  • Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products
  • Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling

Must-have qualifications

  • Two years of post-secondary education or higher
  • Instead of the above two years of relevant work experience

Bilingual positions are also available; must be fluent in Spanish (speak and read).

Training starts October and November 2021

Permanent schedule: schedules include late evening hours (until 10PM) and 1 weekend day.

Work from home office requirements:

  • Designated workspace free from noise and other distractions
  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
  • All Progressive hardware you receive needs to be connected to a surge protector
  • High-speed internet access is at your expense unless otherwise required by law


  • $16.50-$18.50
  • Gainshare bonus up to 16% of your eligible earnings based on company performance
  • An additional 10% when you work evening or weekend hours


  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical dental & vision including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts health savings accounts & life insurance
  • Paid time off
  • Paid & unpaid sick leave where applicable as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
  • Onsite gym & healthcare at large locations

Equal Opportunity Employer

Job: Contact Center
Primary Location: United States-Ohio-Columbus
Schedule: Full-time
Employee Status: Regular
Work From Home: Yes

Apply Now

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