Comcast Online Jobs for Beginners with No Experience 2021

Job Responsibilities : Virtual (Chat) Inbound Digital Sales Representative

Salary : $45000 per year

Company : Comcast

Location : Florida US

Educational requirements : High School
Job Summary

 Uses a consultative sales approach to ensure our customers receive the best value. Supervisor support and guidance provided, accountable for individual results. Works on straightforward tasks using established procedures.

Core Responsibilities

Achieves or exceeds sales targets while interacting with customers via chat and/or phone selling Company products and services. Customers may be new, existing or movers.
Demonstrates consultative sales techniques by using lifestyle discovery questions, clarifying needs, overcoming objections and providing solutions that fits the needs of the customer.
Demonstrates knowledge of the Company’s products and services and educates customers while building value in an attempt to overcome objections.
Develops knowledge of the digital buy flow process to appropriately assist and guide customer with order completion, or to complete the order on their behalf.
Personalizes interaction and describes product experiences in an effort to ensure a positive customer experience.
Applies effective writing skills while engaging with customers through chat to provide responsive and on-demand engagement. Applies effective oral communication skills with phone interactions to provide responsive and on-demand engagement.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team – make big things happen by working together and being open to new ideas.

Education

High School Diploma / GED

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