Comcast Work from Home Jobs | Virtual Telesales Representative Post

Job Responsibilities: Virtual Telesales Representative

Company: Comcast

Location: Remote

Educational requirements: High School

Job Summary

Responsible for outbound telephone calls to residential or commercial customers to prospect leads/upgrading current customers, promote products and services, and closing all sales from new sales to sales to existing customers.

Job Description

Core Responsibilities

  • Makes outbound calls to existing customers to sell products such as High-Speed Internet, CDV, or Video service as well as displays a strong focus on goal achievement and results.
  • Generates prospective customers through cold calling and closes sales generated by cold calling by displaying excellent verbal and written skills.
  • Qualifies and follows up with sales leads.
  • Keeps up-to-date with industry knowledge, as well as the competitive posture of the Company. Maintains a thorough knowledge of Company products/services.
  • Informs customers of new services available.
  • Contacts customers to check the quality of services, discuss past due bills, or verify installation dates.
  • Demonstrates strong influencing skills with customers, influencing them to purchase products and services.
  • Manages customer interactions by resolving issues and managing communication.
  • Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff – be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
  • Win as a team – make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company – by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what’s right for each other, our customers, investors, and our communities.


High School Diploma / GED

Relevant Work Experience

0-2 Years


Base Pay: $11.15

Total Target Compensation (Base Pay plus Targeted Commission): $16.34

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