Customer Service Representative in US – 100% Remote Work from Home 2021

Job Responsibilities : Remote Customer Service Representative

Salary : $15 an hour

Company : CCC

Location : Remote US

Educational requirements : High School

Job Description Summary

This position involves the processing of in-bound telephone calls and data entry of vehicle data on potential total loss insurance claims. In this role, individuals will work exclusively with Claims Adjusters from the nation’s top insurers. A desktop computer, dual monitors, keyboard, mouse, web cam and headset will be provided. Starting wage is $15.00 per hour.

Job Duties
Receive initial calls and obtain all pertinent vehicle information from potential Total Loss claims
Ensure that all vehicle information is entered into the system completely and accurately
Communicate the vehicle value from the database to the caller
Forward calls on vehicles that require calculation of the replacement value to respective department
Process other incoming work such as faxed requests and dealer inventory updates while maintaining productivity and quality standards.
Adhere to attendance, production, quality and other metric standards
Qualifications
No prior insurance or automotive experience is required, as we will train individuals that are willing to continue to learn and be developed
High school diploma or equivalent
1-2 years prior customer service experience required

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