Engineer Jobs Remote Technical Support – Part-time 2021

Job Responsibilities : L1 Technical Support Engineer, Part-time (U.S. Remote)

Salary : $65000 per year

Company : Instructure

Location : Remote US

Educational requirements : High School

Here’s what you’ll be doing:

    • Take incoming phone calls from admins, teachers, and student end-users
    • When taking phone calls:
    • Validate and clarify the issue reported
    • Answer how-to questions
    • Fix end-user issues that are resolvable through the Canvas user interface
    • Replicate, troubleshoot, and describe simple bugs

Here’s what you’ll need to know/have:

    • Access to home internet with speeds of at least 15 Mbps.
    • High School diploma is a must.
    • Working on and/or some kind of College experience in information technology fields, preferred.
    • Strong troubleshooting, and analytical skills.
    • Sense of humor. Like a really funny one.

Click Here : Apply Now