Job Responsibilities : Coworker
Salary : Not Disclosed
Company : IKEA
Location : Mumbai, Maharastra
Working hours: 8 Hours
Education requirements : 12th Pass
Experience requirements : 0 – 1 yr
Job description
WHAT YOU’LL NEED TO HAVE
Ready to work as a Part-timer & in night shift.
You actively approach customers who you see require additional help. You identify their needs by asking the right
questions and advise them on the best solutions for their homes in order to exceed their expectations.
You understand how to use the different IKEA sales and communication channels and know-how for the different
customers you meet.
You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic
merchandising standards are in place at all times to give customers a positive shopping experience.
You convey passion about IKEA products and actively learn about their features and benefits, and you share this
knowledge with customers and colleagues.
You understand the store and department action plans. You take responsibility for your department goals and
know how you contribute.
You actively offer all the services available in the IKEA store to help customers make informed choices, which
results in a better shopping experience for them.
You lead and/or support the implementation of planned commercial activities involving your department
throughout the store.
You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling
and prioritised products (e.g. overstock/övertag).
You demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales
location management) to secure high stock availability.
You are familiar with the IKEA social and environmental commitments and know how you can contribute to
sustainability.
YOUR RESPONSIBILITIES :
The right attitude and behaviour to sell actively and help customers to buy.
Understanding of customer behavior.
Understanding and active use of the Selling the IKEA way manual.
Knowledge of the IKEA product range, including service products.
Basic range presentation know-how. Sales steering.
Sales location management/sales space capacity.
Computer literacy.
A passion for selling, reaching your goals and getting the best for IKEA customers.
The IKEA values accurately reflect your own values. Interested in people’s everyday life at home and home furnishing.
Enjoy working in a fast-paced and future-oriented environment.
Hungry for knowledge and a desire to increase your skills in order to benefit the IKEA business and grow personally.