Graduate Jobs in Noida as Operation Analyst | Private Company Job 2021 Apply Now

Job Responsibilities : Operation Analyst 

Salary : Not Fixed

Company : Barclays

Location :  Noida, Uttar Pradesh

Working hours: 8 Hours

Education requirements : Bachelor’s Degree

Skill : English Speaking

Experience requirements : 1 – 2 yr

Job Description :

  • Actively manage a caseload of 100+ cases while maintaining departmental production, quality, and aging standards.
  • Adhere to monthly productivity metrics.
  • Research and resolve Balance Transfer, Payment and CBR inquiries.
  • Research rejected transactions and post cardholder adjustments via TSYS TS2.
  • Process payment returns.
  • Keep customer informed of status of inquiry and next steps.
  • Receives significant guidance from policy and procedure.
  • Can exercise judgment in carrying out routine assignments with guidelines.
  • Receives specific instructions on unusual situations or matters that depart from established procedures.
  • Knowledge of credit card processing.
  • Strong analytical and decision making skills.
  • Proven ability to work both independently and as a part of a cross functional team.
  • Ability to handle a variety of functions and to meet daily deadlines
  • Strong written and verbal communication skills.
  • Post journal entries related to credit card manual adjustments
  • PC skills including use of MS Excel and MS Word.
  • relevant bank operations experience specializing in any of the following: settlement, reconcilement, check research and investigations / adjustments.
  • Strong written and verbal communication skills.
  • Be a resource for policy, procedure, and human resources questions/issues.

What we’re looking for?

  • Relevant experience of managing customer queries related to payments and Rewards
  • Knowledge of TSYS and other customer applications.
  • Ability of understand accounting for credit card related transactions.
  • Graduate
  • Flexible to work in US Shifts / Weekends

Skills that will help you in the role

  • Preferred to have experience in managing customer queries related to payments
  • Thorough knowledge of Barclaycard systems, procedures, and regulations.
  • Excellent judgment, professionalism, leadership

Our Benefits

Our customers are unique. The same goes for our colleagues. That’s why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.

Apply Now 

Leave a Comment