Healthcare Customer Service Jobs 2021 Apply Now

Job Responsibilities : Healthcare Customer Service Representative

Salary : $20 per hour

Company : Teleperformance

Location : Remote US

Educational requirements : High School

Responsibilities:
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required

Qualifications

High School Diploma or equivalent
18 years of age or older
6 months customer service experience minimum
Typing 25 WPM
Be proficient in PC operation and navigation
Able to work independently

Apply Now

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