Home Call Centre Job at Walmart | Service Representative Apply Now 2021

Job Responsibilities : Call Center Specialist 12.50/hr – Work from Home!

Salary : $12.50 an hour

Company : Walmart

Location : Remote US

Educational requirements : High School

We Invest in You! At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding expectations, building relationships, and providing individual and team recognition.

We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service.

As a Resolution Specialist, you will manage a high volume of incoming calls from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.You will be communicating to customers via verbal and written communication; conducting compliance reviews; negotiating dispute resolution; analyzing, interpreting, and consolidating information into reporting for customer review; and coordinating communication between customer and business area.

Resolution Specialists must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. You will be ensuring compliance with local, state, federal laws, regulations, company policies and procedures by analyzing and interpreting reports. You will be implementing and monitoring human resource compliance processes, action plans to improve performance and ensuring confidentiality of information, documentation, and assigned records.

Requirements:

Required:

High school diploma or GED
Proficient with Microsoft Office programs (Outlook, Word)

Preferred:

Bachelors: Finance, Bachelors: Information Technology, Bachelors: Mathematics
Finance/Accounting, Information Systems, Managing Departmental Payroll experience
Customer Support experience

Education:

High school or equivalent (Preferred)

Apply Now

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