Job Responsibilities : COLLEAGUE CARE COORDINATOR, HUMAN RESOURCES Salary : $16 per hour Company : Hyatt Global Contact Center Omaha Location : Remote us

This position can be worked at our Global Contact Center in Omaha Nebraska or Marion Illinois. This position can also be worked remotely. Please note this position can only be worked remotely from the following states: Arizona Colorado Florida Georgia Illinois Indiana Iowa Kansas Louisiana Michigan Minnesota Missouri Nebraska North Carolina North Dakota Ohio Oklahoma South Carolina South Dakota Tennessee Texas Utah and Wisconsin.

The Human Resources Colleague Care Coordinator will provide support to the HR department with a focus on employment – with primary duty to coordinate a positive applicant and new hire experience from all aspects of sourcing recruiting interviewing and onboarding. This includes serving as Guest Services Onboarding Ambassador creating a caring and supportive foundation for all new hire colleagues from offer through training. This role is also responsible for coordinating the leave of absence process bi-weekly payroll Hyattus sabbatical program tuition reimbursement programs HRIS (ADP Enterprise/EIS) data administration and colleague data maintenance. Includes document routing saving and filing. Responsible for various other administrative tasks and projects as assigned. Must be able to maintain confidentiality of all privileged information at all times.

  • Participates in a wide range of recruitment efforts including career fairs and campus recruiting while maintaining our commitment to affirmative action
  • Completing the selection process which includes prescreening applications and resumes facilitating interviews conducting background checks and identification of most qualified candidates.
  • Onboarding Ambassador for Guest Services New hire colleagues. In this capacity serving as primary contact for newly hired colleagues from offer through completion of training. Includes distributing and collecting new hire information completing I-9 verification & generating and communicating various other reporting roster updates to various stakeholders
  • Process and maintain integrity of applicant and colleague information in applicant tracking system (Taleo) HRIS system (ADP EIS/Enterprise) HR Digital Document Solution Access LOA databases Time and Attendance system (Kronos) and other systems and databases.
  • Leave administration including leave database maintenance tracking providing guidance to colleagues with leave of absence questions and requests sending response forms and ensuring compliance with FMLA.
  • Payroll administration including bi-weekly payroll processing research troubleshooting and resolution of payroll errors/issues.
  • Special Projects which may include coordination of colleague events
  • Tuition Reimbursement Program Administration
  • Hyattus Sabbatical Program Administration



  • 1-3 years Human Resources experience preferred
  • 1+ years working experience with an HRIS system preferred
  • 1+ years working experience with an applicant tracking system preferred
  • Hyatt Human Resources experience preferred

Computer Skills Needed to Perform this Job

  • Solid working knowledge of basic computer navigation including Microsoft Office MS Word Excel PowerPoint and Outlook required

Additional Comments and Requirements

  • Excellent problem solving and organizational skills
  • Tolerance for stress in a high pressure and time sensitive environment
  • Self-motivation and the ability to work independently with little direction
  • Eagerness to support and assist team members
  • Good situational judgment
  • Advanced interpersonal skills (professionalism respect/empathy social aptitude friendly disposition positive attitude patience service orientation)
  • Excellent oral and written communication skills
  • Excellent listening skills
  • Reliable and dependable

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.

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