Job Responsibilities : Call Center Representative
Salary : $13 – $14 an hour
Company : iQor
Location : Remote us
About the Job:
Work at Home – Call Center Representative
Pay Rate : Up to $14/Hr.
iQor is hiring Representatives who will provide excellent service to our customers over the phone. Qualified applicants will have a stable work history in collections, portfolio management, customer service, or call center environment.
Day Shift/No Weekends.
- Work at Home Position after attending 1 day of in-office orientation.
- Competitive hourly pay, plus raises, bonuses, and incentives based on performance.
- Benefits – Medical, Dental, Vision, paid time off, 401K, Tuition reimbursement, Referral Incentives.
- Quarterly reviews and raises based upon performance.
- Career Development and Management Training.
- Travel and Entertainment Discounts.
- Hire Date: September 13, 2021
- Must have at least 6 months of Customer Service experience. Call center and collections experience preferred.
- Required working schedule is Monday – Friday, 8:00am-4:30 or 8:30-5:00pm
- Virtual training schedule, M-F, 8:00am-4:30 or 8:30am-5:00pm.
- MSWord/Excel experience is preferred.
- Answer incoming customer inquiries.
- Collecting on customer’s unpaid invoices. Collecting on accounts in a timely manner.
- Gather data and document proper systems per customer requirements.
- Engage with clients in a friendly and professional manner while actively listening to their concerns