IT Support Jobs Work from Home for Students (2021 Apply Now)

Job Responsibilities : IT Helpdesk Student Assistant (Remote)

Salary : $12 – $14 an hour

Company : Lake-Sumter State College

Location : Remote US

General Summary

Work where you study! Student Employment programs at Lake-Sumter State College are intended to provide real-world job experiences for students, including an application and interview processes, on-the-job training and experiences, and professional soft skills.

The IT Helpdesk Student Assistant is primarily responsible for answering phones, responding to student issues via phone or Track-It trouble tickets. Guide students through LakeHawk Mail, Canvas, starfish, LOIS, and Office 365 installs.

This is a remote-work position and reports to the Helpdesk & PC Support Manager.

Principal Duties & Responsibilities

1. Answer phones
2. TrackIt tickets
3. Light office work
4. Hardware installs/repairs
5. Software installs
6. Other duties as assigned

Qualifications

Must be a current LSSC student.

Knowledge, Skills & Abilities Required

1. Computer literate
2. Microsoft Office
3. Clear and pleasant speaking voice

Ineligible for College provided benefits.

Apply Now

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