Online Jobs from Home for fresher | Inbound Process | Work from Anywhere in BPO 2021

Job Responsibilities : BPM Executive

Salary : Not Disclosed

Company : CONNEQT

Location : Remote Work

Working hours: 8 Hours

Education requirements : Undergraduate/Graduate

Experience requirements : 0 – 1 yr

Job Description :

  • Handling queries/complaints of customers and Coaches through inbound chat.
  • Handle Technical Issues related to BOD
  • Ensure First Contact Resolution (FCR) while handling a customer’s issue
  • Ensure to provide the highest rate of customer satisfaction on each chat handled.
  • Achieve CSAT of 9 on a scale of 0-10.
  • Maintain Chat AHT of 710 sec

Process: Beachbody

Work Type: Work From Home

Shifts: Rotational Night Shift

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