Overnight Work from Home Job Online | Customer Service | Night Shift Jobs Vacancy 2021

Job Responsibilities: Customer Service Representative

Salary: $13 per hour

Company: CVS Health

Location: Remote USA

Educational requirements: High School

The overnight CSR works in the Afterhours Centralized Call Center and supports multiple Aetna Medicaid state health plans across the country.

The CSR researches and provides accurate information in response to member and provider questions and inquiries. The CSR demonstrates excellent attendance and reliability.

Required Qualifications

  • Work will be remote
  • Must be within 50 miles of the Phoenix location
  • Minimum of two years in customer service, preferably in a call center

– Proficient at multitasking – especially at using various multiple computer applications at once

  • Experience with working remotely is a plus
  • Excellent attendance and reliability
  • Demonstrated ability to consistently achieve performance standards
  • Proficient at basic computer functionalities and troubleshooting
  • Proven success with using resources to provide solutions

Preferred Qualifications

  • Experience with working remotely
  • Experience in the healthcare industry, preferably in a call center setting
  • Knowledgeable in Medicaid and Medicare
  • Proven strong performance attendance records

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