paypal remote jobs – Customer Solutions Teammate 2021

As a Customer Service Teammate your responsibilities will be to create effortless experiences by assisting our customers in issue resolution with helpful, efficient and accurate answers to their questions. A successful teammate exhibits strong written and verbal communication skills, excels at customer interaction, delivers practical solutions, thrives in quick paced, ever changing, ambiguous and collaborative team environment.

Education

• High School Diploma or equivalent required

Experience

• 2+ years’ experience within a financial service industry or call center environment with direct customer contact in one of these areas is required:
  • Technical or Product Support
  • Financial services industry
  • Fraud or Risk Experience
  • Retail or Hospitality
  • Sales experience (commission based, quota based, up-selling, cross selling)

• Comfortable working in a high pressure, target-driven and fast paced environment
• Ability to multitask using multiple systems and tools to identify and problem solve.
• Ability to manage time effectively and to meet department attendance guidelines to include a minimum of 40 hours weekly with shifts that include various days and hours.

Shifts/Training

• Shifts can vary weekdays/weekends between the hours of 6am-8pm. Expect non-traditional shifts.
• Training is Monday-Friday for 14 weeks
• 100% attendance is required throughout training.