Job Responsibilities : Key Account Manager
Salary : 20000 – 25000 per month
Company : Tata AIA Life Insurance
Location : Assam
Working hours: 8 Hours
Education requirements : Bachelor’s Degree
Experience requirements : 2 -5 yr
Role Summary :
– Visit partner branches and interact with Bank branch managers
– Ensure sales targets assigned are met on every parameter
– Interact with customers to explain the products and solutions
– Help branches mapped to her/him help achieve insurance sales targets
• Reports To Area Manager
Job Dimensions
• Geographic Area Covered : Branches
• Internal Stakeholders : Supervisors,Ops, Underwriting, Legal
• External Stakeholders : Central Bank – Channel Partner
• Qualification
: Graduate/PostGraduate/Insurance specific training
• Experience
:2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable
Key Result Areas
Partner and Client Management
• Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc)
• Interact with the Bank branch teams and customers to explain the products and promote the brand
• Sales and support to all branches assigned – complete documentation, medicals, close pending documentation.
• Drive local contests and engagements to engage teams
• Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life
• Maintain good relationship with Bank Branch manager – interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity
• Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
• Aid the bank branches to adopt new processes and technology
Ensure sales targets assigned are met on every parameter
• Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information.
• Allign partner to ensure both teams are working towards the same goal
Customer Service
• Ensure adequate customer service – grievance redressal, claim settlement, renewal etc.
Technical Skills Required
• Good product knowledge
• Good knowledge of MS Office