Job Responsibilities : Service Delivery Officer
Salary : Not Disclosed
Company : Kotak Mahindra
Location : Jodhpur, Rajasthan
Working hours: 8 Hours
Education requirements : Bachelor Degree
Experience requirements : 0 – 1 yr
JOB ROLE :
· Handling personalized service requests of customers.
· Generation of timely business MIS.
· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of customers.
· Managing complaints of customers and ensuring their resolution within TAT.
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite.
· Good knowledge of Microsoft excels.
Understanding of banking norms and processes.Apply Now