Progressive Customer Service Representative Work from Home

Job Responsibilities : Customer Service Representative

Salary : $16.85 – $19.65 an hour

Company : Progressive

Location : Remote US

You may work with personal auto customers, homeowners, or small business owners with commercial auto policies. Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems.

Must-have qualifications

Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Work from home office requirements

Designated workspace free from noise and other distractions
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
All Progressive hardware you receive needs to be connected to a surge protector
High-speed internet access is at your expense unless otherwise required by law

Compensation

$16.85 – $19.65/hour depending on experience
Gainshare bonus up to 16% of your eligible earnings based on company performance
An additional 10% when you work evening or weekend hours
Additional incentive if you have a Property & Casualty license
Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability

Apply Now

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