Progressive Jobs Near me At Home | Customer Service Representative

Job Responsibilities : Customer Service Representative

Salary : $16.50 – $18.50 an hour

Company : Progressive

Location : Remote US

If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressive’s customer service representative position. Taking inbound calls, you’ll answer questions regarding coverage, rates, billing issues, and general policy reviews while also offering additional products. You may work with personal auto customers, homeowners, or small business owners with commercial auto policies. Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. Preferred candidates will live within the state of Virginia.

Must-have qualifications

Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Work from home office requirements

Designated workspace free from noise and other distractions
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

Compensation

$16.50 – $18.50/hour depending on experience
Gainshare bonus up to 16% of your eligible earnings based on company performance
An additional 10% when you work evening or weekend hours

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