Progressive Remote Jobs at Home | Customer Service Representative

Job Responsibilities : Claims Customer Service Representative

Salary : $15 per hour

Company : Progressive

Location : Remote US

Claims Customer Service Representative

 Taking inbound calls, you’ll support and build trust with our customers by servicing their unique needs while also offering additional products. Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. We’ll provide paid training along with continued coaching, so you’ll feel confident serving our customers.

Job opportunities:

Inbound Sales Representative- share expertise of our Progressive products and services to our customers to ensure appropriate insurance coverage through benefits selling (no cold calling!)
Home & Auto Sales Agents- specialize in selling bundled home and auto insurance products tailored to our customers’ unique needs
Business Insurance Sales Specialist- support commercial businesses by offering property and auto insurance tailored to our customers’ unique needs
Claims Representative- care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Must-have qualifications

Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)
Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Training starts: January and February 2022

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

Designated workspace free from noise and other distractions
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

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