Remote Helpdesk Jobs -IT Service Desk Support 2021 Apply Now

Job Responsibilities : IT Service Desk Support I

Salary : $23 per hour

Company : Foresight Mental Health

Location : Remote US

This role is 1st level support for end users in a fully remote office setting. Responsible for installing, testing, monitoring, upgrading, maintaining, and troubleshooting a variety of computer hardware & software systems. Responsible for account creation and maintenance. Assists staff by investigating issues related to hardware, software and network connectivity. R


    • Ability to work both in a team environment and independently as needed, handle multiple tasks, meet deadlines, and stay organized in a fast-paced, rapidly changing work environment.
    • Excellent oral and written communication skills, ability to interact with employees of all levels, including managers and executives.
    • Available to work after hours, weekends, and holidays as needed
      • Proficiency in SAAS products, Helpdesk software, Okta, Ringcentral, Google Workspace, etc.
      • Minimum of 2 years relevant experience.

Experience and Requirements:

      • iOS: 2 years (Preferred)
      • Windows: 2 years (Preferred)
      • SAAS Products (Preferred)
      • Associates or Bachelor’s (Preferred)

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