Customer Service Jobs Work from Home

• Communicate clearly and concisely, demonstrate empathy and the ability to de-escalate.
• Leverage your strong computer skills and the ability to navigate through multiple systems to research information quickly.

What you’ll need:

• Hard-Wired internet connection at least 5 mbps up and download speeds.
• A stand alone monitor to connect to the computer we will send you. This cannot be a laptop, all in one, or TV.
• A computer (any type but not a phone) to complete your first couple days until your computer arrives from our deployment warehouse.
• Quiet, distraction-free area to work.

Required qualifications, skills and experience

Apply with us if you possess:

• Ability to interact and provide service to customers face-to-face via web cam (don’t worry, your picture will only show as a thumbnail, and SYKES will provide the web camera and a backdrop for your use!)
• Ability to communicate clearly and concisely, demonstrate empathy and the ability to de-escalate
• Leverage your strong computer skills and the ability to navigate through multiple systems to research information quickly
• Meet and exceed Intuit and Sykes success metrics, including average handle time, quality assurance, customer service and schedule adherence.