Job Responsibilities : Customer Experience Coordinator – Saint Cloud
Salary : $17 per hour
Company : Capital One – US
Location : Remote us
Educational requirements : High School
Work at Home Technology Requirements:
- A secure home office environment that is free from background noise and distractions
- A reliable private internet connection that is not supplied by use cellular data (hot spot)
- Cable or fiber connections are preferred
- Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred – check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer.
- Sustained ability to maintain latency less than 250 ms in voice calls is required
- Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
- A private network is password protected where you have ownership or line of site to every device on the network
- Capital One reserves the right to request proof of internet provider, speed and service package from the associate
- Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.
Basic Qualifications:
High School Diploma, GED, or Equivalent Certification
Preferred Qualifications:
At least 1 year of experience in customer service
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