Job Responsibilities : Customer Care Work At Home
Salary : $15 per hour
Company : Alliance Data
Location : Remote US
Educational requirements : High School
Essential Job Functions
Customer Experience – Answer a variety of inbound customer service calls from customers in the retail environment. Efficiently build a connection with customers through care, empathy, listening, acknowledgement and through providing accurate information.
.Build Relationships – Serve as a brand ambassador to assist the brand partner associates and customers with in-store transactions. Work independently and as a part of a team.
Communication – Demonstrate outstanding verbal and written communication skills when working with internal and external partners. Explain complex topics in a clear and concise manner. Respond well under pressure and appreciate ambiguity as a normal business condition.
Minimum Qualifications :
High School Diploma or GED
Nine months , or more, of customer service experience in retail, food service, hospitality, call center or related experience