Job Responsibilities : Virtual Clinical Educator
Salary : $20 per hour
Company : Ashfield Commercial & Medical Services
Location : Remote US
Educational requirements : Associate Degree
This is your opportunity to join Ashfield Engage and represent a top biotechnology company!
What will you be doing?
- To provide in-bound or outbound non-promotional disease state related educational support to identified customers as directed by the client company
- Provide therapy and or medical device product education including but not limited to supplemental injection/infusion/inhalation training support or technique
- To present virtual educational programs to Healthcare Professionals/Patients/Caregivers or other identified customers in accordance with client procedures
- Conducting outbound medication adherence support to patients and or caregivers
- Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease
- Collecting demographic data and disposition for product, sample, reimbursement services and literature fulfillment
- To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable
- To only use approved materials provided by Ashfield or by the client, without changing, copying or distributing the materials
- To attend and complete all training courses and related competency assessments that Ashfield requires, to an appropriate standard and within a specified timeframe
- Perform other duties as requested.