Job Responsibilities : Virtual Clinical Educator
Salary : $20 per hour
Company : Ashfield Commercial & Medical Services
Location : Remote US
Educational requirements : Associate Degree
This is your opportunity to join Ashfield Engage and represent a top biotechnology company!
What will you be doing?
To provide in-bound or outbound non-promotional disease state related educational support to identified customers as directed by the client company
Provide therapy and or medical device product education including but not limited to supplemental injection/infusion/inhalation training support or technique
To present virtual educational programs to Healthcare Professionals/Patients/Caregivers or other identified customers in accordance with client procedures
Conducting outbound medication adherence support to patients and or caregivers
Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease
Collecting demographic data and disposition for product, sample, reimbursement services and literature fulfillment
To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable
To only use approved materials provided by Ashfield or by the client, without changing, copying or distributing the materials
To attend and complete all training courses and related competency assessments that Ashfield requires, to an appropriate standard and within a specified timeframe
Perform other duties as requested.