Remote Work Customer Service Representative Jobs 2021

Job Responsibilities : Customer Service Representative

Salary : $14 an hour

Company : Williams-Sonoma Inc. Customer Care Centers

Location : Remote US

Educational requirements : High School

Job Duties: Your day to day

Make it personal: Take ownership
Inspire customer loyalty: Give them a reason to come back
Listen Carefully: Be attentive
Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

Address customer questions and concerns regarding product and delivery information
Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
Perform other duties as assigned

Qualifications: What you need to apply

High School diploma or GED

1 – 2 years previous customer service experience
Experience in a performance-based or metric-driven environment
Strong ability to communicate both verbally and written with capable data entry skills

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