Seasonal Full Time Customer Service Associate

Job Responsibilities: Seasonal Full-Time Customer Service Associate

Company: Amazon HVH

Location: Remote

Educational requirements: High School
Key Responsibilities:

Help a variety of Amazon customers by phone, e-mail, and/or chat.
Use tools and programs to navigate the website, research accounts, review options and solutions for customers, and communicate them effectively.
Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media, and instant messenger, or chat tools.
Complete mandatory training (this schedule will be different from your work schedule upon hiring).
Actively problem solve and innovate on behalf of customers with good judgment to ensure the appropriate customer outcome.
Follow detailed verbal and written instructions.
Ability to empathize with and prioritize customer needs.
Opportunity to learn other areas of the business and support specialty departments as needed.

Qualifications:

Basic Requirements

Support a full-time working schedule of 40 hours up to 60 hours based on business needs that may change during the course of your seasonal assignment.
High School Diploma or equivalent.
Fluent English language proficiency required.
Ability to sit or stand at your desk for up to 8-10 hours at a time Read More

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