Job Responsibilities: Financial Technical Support Representative
Company: Sitel
Location: Remote
Educational requirements: High School
Talk Tech? Then let’s talk. Splash into a new career this summer!
We are looking for a few Technical Support Representatives to join our team of incredible people this summer. Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have a passion for technology and enjoy helping others.
Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training, and initiatives to develop your skills and help you reach your goals.
About You
- You can problem solve technical issues
- You are eager to advance your career with a reliable company
- You enjoy working with a team as well as independently
- You are 18+ years of age
- You have a high school diploma (higher education preferred)
- You pass a criminal background check
About the Job
- Diagnose and resolve technical hardware and software issues and guide users through step-by-step solutions
- Educate customers about designated products
- Handle inbound customer calls
- Drive customer satisfaction through voice, chat, and/or email communications
- Navigate through multiple systems
- Ongoing training and skill development
Click Here : Apply Now