State Farm Careers | Customer Relations Representative

Job Responsibilities : Customer Relations Representative – State Farm Agent Team Member

Salary : $30,000 – $40,000 a year

Company : Marc Torres – State Farm Agent

Location : Remote US

Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive…
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent interpersonal skills
Excellent communication skills – written, verbal and listening
People-oriented
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to effectively relate to a customer
Bilingual – Spanish required
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Apply Now

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