Sykes Work from Home | Customer Service Agent Remote Jobs 2021 Apply Now

Job Responsibilities: Customer Service Agent Remote

Salary: $12 an hour

Company: SYKES

Location: Remote

At SYKES, we help people one caring interaction at a time – that includes you! Join us as a Customer Service Agent answering and solving problems related to healthcare. In this role, you will take inbound calls and assist our customers with managing their needs. You will have to navigate through various pages on your computer and add notes to the file.

We provide all the training you will need to be successful. After our paid training we will then coach and develop your skills to be a Customer Service ROCK STAR.

This is starting as a Work from the Home position and with great attendance and performance may remain as such based on client needs.

Work with us and you’ll enjoy:

Full-time schedules (40 hours/week)
$12.00/hour starting wage May differ based on line of business
100% paid training
Full benefits package including medical, dental, vision, and life insurance
Company-matched 401(k) retirement plan
Paid time off (Starts accruing day one)
Tuition reimbursement up to $5,250 annually (after just one year of employment)
100% paid college tuition through The University of Arizona Global Campus to earn the degree of your choice (after just one year of employment)

Required qualifications, skills, and experience

Apply with us, if you possess:

At least 18 years old
A typing speed of at least 25 wpm
Ability to troubleshoot basic and routine customer issues.
Excellent communication skills, both written and verbal
Basic computer skills

Desired qualifications, skills, and experience

Desired Qualifications

Caring and empathic spirit
Passion for helping people
Desire and dedication to learning something new
Understanding that a new career takes time to master

Desired Skills

Using multiple programs at once
Keyboard shortcuts
Navigation between multiple screens

Apply Now

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