T-Mobile Jobs from Home for High School Graduates 2021 Apply Now

Be the Expert. Redefine Wireless.
Welcome to the Un-carrier. T-Mobile is changing wireless for good and now we’re changing Customer Care for everyone. T-Mobile is doing something the other carriers can’t. We’re bringing together a Team of Experts to give our customers an experience unlike any other. We’re breaking all the rules and putting customers first. No more talking to machines, no more transfers. Customers have their own team ready to resolve issues whenever and however they want.

As an Associate Expert, you’ll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. It starts with listening to your customers issues like a pro, picking up on subtle cues and customer rhythms and then helping build a resolution mix that will make them customers for life. They’re YOUR customers and their experience depends on YOU!

Call Center, Customer Service, Call Center Representative, Sales, Great Health Care Benefits; Customer Service Representative, Now Hiring, Call Center, Customer Care, Account Care, Hiring Immediately, Full Time

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.

#LI-BH1

• You’re a pro on the computer
• You know how to balance multiple tasks at the same time
• Tech savvy and have a passion for mobile devices and/or technology
• Passion for care and the ability to listen, problem solve and deliver great solutions
• Sales oriented with an obsession to connecting customers to the things they love
• Ability to work as part of a team to achieve individual and team results
• You have the flexibility to work any shift, including nights and especially weekends

Okay. You’ve seen what we’re looking for and you’re up to the challenge. Here’s what we can offer you in exchange for your outstanding work:

• 
  $20.00 per hour base pay plus serious bonus potential for top performers
• Benefits for part-time and full-time associates
• Medical, dental and vision benefits
• Matching 401(k)
• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
• Generous paid time-off programs
• Phone service discounts
• Education reimbursement
• Serious growth potential for your career
• Fun, fast-paced environment